Hosted VOIP - Virtual PBX
Call Recording Office Phone Systems
Call Center Solutions ACD
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Polycom 330 SoundPoint IP
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Call 800-292-6605 for Hosted VoIP Quote Hosted VOIPPacked with Features toEnhance Any Business!
Features include: Auto AttendantCall Recording •Company Directory•Automatic Call Distribution•Call Transfer•Follow-Me-Live Call Forwarding•Email Delivery of Voice and Fax Messages•Hold Music•Call Announce•Caller ID•Online Access of Messages•Message Notification•WebLINK Internet Control Panel•Detailed Call Analysis and Reporting•Call Queuing•Fax Send and Receive•Voice On-Demand•Automated Fax On-Demand•After Hours Greeting•Emergency 911 Dialing•Traditional PBX Features:Caller ID Block,Call Waiting,Distinctive Ringing,3-Way Calling,and many, many more!
Building a VoIP SolutionWe take a straightforward approach when it comes to business phone systems. First, we work with you to understand how a Hosted VoIP solution can help you grow your business, save you money, and keep you ahead of your competition. Then we design a completely scalable VoIP solution around those goalsCall Center SolutionsUsing a VoIP solution gives you access to the latest call center management tools, from recording and monitoring live calls to generating visual call reports from the web. You get direct visibility of the inbound and outbound calls that are taking place on your VoIP PBX, as well as several optimization tools like an intuitive employee scheduler.
Dynamic Auto AttendantYour auto attendant welcomes your callers and guides them to the appropriate employee or department. Upload your custom greeting through the web, record it over the phone, or enlist the aid of our professional voice talents to create a recording for you.
Advanced ACD & Call QueueChoose how your calls are forwarded, including round-robin, simultaneous, least-time, and skills-based distributions. Keep your callers in a queue for a representative during your peak hours instead of losing them to voicemail.
Unified Voice & Fax MessagingUse a single phone number for both voice and fax calls. All voicemails and fax messages can be sent as email attachments to the addresses of your choice or accessed at any time through the web. Upload and send fax messages through your WebLINK Internet Control Panel.
Outlook IntegrationDirectly integrated with Microsoft Outlook to allow you to trigger outbound calls directly from your email. With one click, your desktop phone will ring and then connect you with your desired recipient. Voicemail-to-email delivery to rapidly return missed calls.
Internet Control PanelOur WebLINK Internet Control Panel gives you total access to call routing features, voice and fax messages, call reports, account information, and more. Your employees can access their voicemail and change their personal settings online.
Visual Call ReportsGenerate, filter, and export detailed call reports online with easy-to-read spreadsheets and graphs. View the real-time status of your VoIP PBX at any time, including a display of which employees are logged into their phones and an option to listen in on any live call.
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